Released on 2005-02-18Categories Business & Economics

Winning Clients in a Wired World

Winning Clients in a Wired World

Author: Kip Gregory

Publisher: John Wiley & Sons

ISBN: 9780471656449

Category: Business & Economics

Page: 304

View: 325

A valuable guide to making technology work for your business Now that the Internet bubble has burst, financial service professionals are looking for more realistic ways to use technology to their advantage. J. K. Lasser Pro Taming Technology offers easy and effective methods to do just that. This comprehensive guide puts what's available today in technology into a cohesive framework-one that offers a systematic way to think about and implement technology-to build and strengthen relationships with clients and prospects. J. K. Lasser Pro Taming Technology is a valuable resource for financial service professionals seeking clear, practical advice on using technology and the Internet to acquire and retain profitable business. This book provides readers with easy-to-use ideas and techniques to successfully incorporate technology into their business promotion.
Released on 2008-06-01Categories Business & Economics

How You Do... What You Do: Create Service Excellence That Wins Clients For Life

How You Do... What You Do: Create Service Excellence That Wins Clients For Life

Author: Bob Livingston

Publisher: McGraw Hill Professional

ISBN: 9780071641753

Category: Business & Economics

Page: 256

View: 687

In three years Livingston helped the 17,000- employee strong Crossmark increase its sales revenues by 30 percent and add an additional 2,400 workers Livingston will promote the book on his busy speaking tour, which includes keynote addresses at several large consumer products information conferences Includes numerous on-the-street examples and case studies throughout the book
Released on 2011-11-08Categories Business & Economics

How to Start a Home-based Online Retail Business

How to Start a Home-based Online Retail Business

Author: Nicole Augenti

Publisher: Rowman & Littlefield

ISBN: 9780762775668

Category: Business & Economics

Page: 240

View: 800

From getting started and finding customers to creating your website and mastering social media, this comprehensive guide provides down-to-earth advice on every aspect of setting up and running a thriving home-based online retail business. Learn all about setting up your home office, sourcing your product, marketing from all angles, getting paid, and staying ahead of the competition. Look for useful information throughout the book, including: Online Retail Success Stories Sample Financial Plan Business Scenarios and Lesson Learned Educational Resources Frequently Asked Questions
Released on 2008Categories Business & Economics

Marketing in Today's Wired World

Marketing in Today's Wired World

Author: Debbie Mayo-Smith

Publisher: Penguin Global

ISBN: PSU:000065282625

Category: Business & Economics

Page: 186

View: 760

Marketing in Today's Wired World alerts you to the many profitable and clever ways you can use email, txt, video and audio messages to boost revenues, recruit new business, cut costs, improve customer service and leapfrog in front of your competition.You'll receive detailed instructions on how to write, design and send emails, online newsletters and txt messages that get results. Included are tested tricks, tips, pitfalls, solutions, case studies and examples from New Zealand, Australia and around the world. It's all focused on enhancing and propelling your online communication strategy and success.
Released on 2002Categories Technology & Engineering

WAP 2.0 Development

WAP 2.0 Development

Author: Chris Tull

Publisher: Que Publishing

ISBN: 0789726025

Category: Technology & Engineering

Page: 379

View: 406

This book is a comprehensive tutorial that is logically organized, up-to-date, and includes coverage of the most popular wireless programming language, WML. Readers create a working application, developing examples that build from one chapter to the next. With each chapter readers are learning, practicing, and building on required skills necessary not only for wireless development, but also programming in general. By the end of the book, readers will have created a wireless database application that allows them to view, enter, and delete information. The book provides a usable reference of summaries on all languages discussed within the book, as well as a comparison of the wireless devices, and different development tools on the market today. Chris Tull writes tutorials and technical articles each week for AnywhereYouGo.com to help developers further their expertise in creating wireless applications. An application consultant and freelance writer, his writing has appeared in numerous publications, including Texas Technology, inquiry.com, and Managing Automation. He is also an active member of the STC (Society of Technical Communication). Chris has been involved in emerging technologies since mid-1990. Early in his career, he worked at Caver-Morehead Systems, where he was responsible for the integration of DBMS systems for companies such as Hewlett-Packard, EDS, and Texas Instruments. He also produced technical documentation for the company.
Released on 2011-03-03Categories Business & Economics

Customer Service For Dummies

Customer Service For Dummies

Author: Karen Leland

Publisher: John Wiley & Sons

ISBN: 9781118052730

Category: Business & Economics

Page: 408

View: 298

Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.
Released on 2008-04-30Categories Technology & Engineering

Next Generation Wireless Applications

Next Generation Wireless Applications

Author: Paul Golding

Publisher: John Wiley & Sons

ISBN: 0470987723

Category: Technology & Engineering

Page: 626

View: 989

"Cuts through the hype! Golding's compelling offers visionary, but practical insights. A "must have" reference treatment for all practitioners in the mobile innovation space." —Jag Minhas, Telefónica O2 Europe Second edition of this best-selling guide to Wireless Applications: fully revised, updated and with brand new material! In Next Generation Wireless Applications, Second Edition, the author establishes a picture of the entire mobile application ecosystem, and explains how it all fits together. This edition builds upon the successes of the first edition by offering an up-to-date holistic guide to mobile application development, including an assessment of the applicability of new mobile applications, and an exploration into the developments in a number of areas such as Web 2.0, 3G, Mobile TV, J2ME (Java 2 Micro Edition) and many more. Key features of this second edition include: New introductory chapters on trends in mobile application, and on becoming an Operator. Two new chapters on Mobile 2.0 and IMS and Mobilizing Media and TV. Extra material on convergence, Web 2.0, AJAX (Asynchronous JavaScript and XML), HSDPA (High Speed Downlink Packet Access) and MBMS (Multimedia Broadcast Multicast Service), WiMAX (Worldwide Interoperability for Microwave Access) and WiFi. Best practice on how to present to, sell to and work with operators. More insights, anecdotes and sidebars reflecting the author's extensive experience in the industry. Next Generation Wireless Applications will prove essential reading for professionals in mobile operator and mobile application developing companies, web developers, and developer community managers. Media companies, general managers, business analysts, students, business consultants, and Java developers will also find this book captivating. "If you want to understand the future of mobile applications and services, their potential impact and the growth opportunities this is the perfect starting point." —Martin Smith, Head of Content Innovation & Applications, T-Mobile
Released on 2003-10-31Categories Business & Economics

Selling Services

Selling Services

Author: Patrick Forsyth

Publisher: John Wiley & Sons

ISBN: 9781841125022

Category: Business & Economics

Page: 120

View: 608

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
Released on 2007-01Categories Social Science

Enhancing Social Work Management

Enhancing Social Work Management

Author: Jane Aldgate

Publisher: Jessica Kingsley Publishers

ISBN: 9781843105152

Category: Social Science

Page: 320

View: 226

This book looks at the nature of management in the human services sector and examines the prevailing issues affecting both the UK and USA. In this book, contributors present both the problems and opportunities associated with the growth of management in the social care sector. This will be essential reading for social workers.
Released on 2003-05-26Categories

Network World

Network World

Author:

Publisher:

ISBN:

Category:

Page: 80

View: 418

For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
Released on 2000-07-03Categories

Network World

Network World

Author:

Publisher:

ISBN:

Category:

Page: 68

View: 171

For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
Released on 2020-01-09Categories Business & Economics

Direct, Digital & Data-Driven Marketing

Direct, Digital & Data-Driven Marketing

Author: Lisa Spiller

Publisher: SAGE

ISBN: 9781529712391

Category: Business & Economics

Page: 784

View: 540

In this latest edition of her classic text, Lisa Spiller takes an insightful, in-depth look at contemporary marketing concepts, tactics, and techniques and the dynamic innovations that continue to drive and shape this multi-faceted, multi-dimensional field. Direct, Digital, and Data-Driven Marketing recognizes the growth of the various digital formats as the newest interactive channels for conducting modern marketing. But it does not overlook the traditional principles of direct marketing still relevant today. This book examines the field both as it once was and as it is evolving. With plenty of learning features online resources, the Fifth Edition provides an engaging journey, which will leave any marketing student with a thorough knowledge of how all kinds of businesses manage regular communication with their customer base and target demographic.